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COMPLAINT HANDLING
We endeavour to provide excellent service to every internet customer. However should our goods or services not live up to your expectations then please contact us either by:
E-mail: info@inkprovider.com
or by writing to:
Customer Service Manager
Inkprovider.com
10 Cumberland Ave
Heywood
Lancs
OL10 3LQ
If your goods have been damaged in transit please retain the packaging and inform us immediately giving as much information as possible, all damaged or faulty goods will be replaced by the equivalent product, or a refund will be given.
We will refund money paid for products returned to us with seals intact and in their original packaging.
We try to respond to complaints within five working days.
